Shipping Policy

Thank you for shopping with Calm Flow. We are committed to providing a smooth and reliable shipping experience for every customer.

Order Processing

Orders are typically processed within 1–3 business days after payment has been received and verified. Orders are not processed or shipped on weekends or holidays.

Shipping Times

Estimated delivery times vary depending on your location and the product ordered. Most orders arrive within 7–15 business days after shipment. Please note that shipping times are estimates and may be affected by carrier delays, weather, customs processing, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available. Tracking updates may take 24–48 hours to appear.

Multiple Shipments

If your order contains multiple items, they may be shipped separately from different fulfillment centers. You may receive more than one tracking number.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Calm Flow is not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible at zenflow.llc.support@gmail.com. Include your order number and, if applicable, photos of the damaged item or packaging so we can assist you promptly.

Questions

If you have any questions regarding your order or shipping, please contact us at zenflow.llc.support@gmail.com. We are always happy to help.