Shipping policy

Shipping Policy

Thank you for shopping with Calm Flow. We are committed to providing a smooth and reliable shipping experience for every customer.

Order Processing

Orders are typically processed within 1–3 business days after payment has been received and verified. Orders are not processed or shipped on weekends or holidays.

Shipping Times

Estimated delivery times vary depending on your location and the product ordered. Most orders arrive within 7–15 business days after shipment. Shipping times are estimates and may vary due to carrier delays, weather, customs processing, or other unforeseen circumstances.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available. Tracking updates may take 24–48 hours to appear.

Multiple Shipments

If your order contains multiple items, they may be shipped separately from different fulfillment centers. You may receive more than one tracking number.

Incorrect Shipping Information

Please make sure your shipping address is accurate before placing your order. Calm Flow is not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible. Include your order number and photos of any damaged items or packaging so we can assist you.

If you have any questions about shipping or your order, please contact us at:

zenflow.llc.support@gmail.com